From a young age, we’re taught to go to the doctor regularly to catch potential health issues before they arise. But as we all know, many people wait until something goes wrong before they seek help. Rather than work to stay ahead of potential illness, people fall into the trap of thinking they’re invincible. Unfortunately, we see many companies make this same mistake. When it comes to managing their workforce, companies are notorious for choosing the emergency room when regular, preventative care would have done the trick.
Now that employee conduct and culture are becoming increasingly tied to a company’s reputation, companies who limit their background checks to the hiring process are missing a wealth of critical information about their hiring risk. According to the Bureau of Labor Statistics, the average employee has a tenure of 4 to 10 years. This means that companies who rely exclusively on pre-employment background checks may be missing up to 10 years of important job-related issues per employee.
There’s a lot that can happen after an employee is hired. A senior level director may play nice during the interview but later take to the internet to publicly shame a fellow employee. A customer service rep may clear the background check and later embezzle funds from customers. A government employee may pass a 12-step interview process and security clearance and still be found to have engaged with terrorist activity. In each case, the employee displayed red flags that could have alerted the employer and helped them stop the issue. Instead, the employer missed the signs and was left asking, "How did we miss this?"